Privacy Policy

Next Lvl Home Pro LLC
Last Updated: August 18, 2026

Next Lvl Home Pro LLC (“Next Lvl Home Pro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, submit an online form, request information, schedule an appointment, communicate with our team, or use our services.

Next Lvl Home Pro is operated by Next Lvl Home Pro LLC, a Florida limited liability company.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Mobile or telephone number
Property address
Utility provider
Energy usage or utility bill information
Information about your home or property
Products or services you are interested in
Appointment and scheduling information
Information submitted through contact forms, questionnaires, energy assessments, or other online forms
Communications between you and Next Lvl Home Pro
Other information you voluntarily provide

We may also automatically collect certain technical information when you interact with our websites, including:

IP address
Browser type
Device information
Pages visited
Referring website or advertising source
Date and time of visits
Cookies and similar technologies
Website interaction and analytics information

2. How We Use Your Information

We may use personal information to:

Respond to inquiries and requests
Provide home energy assessments and consultations
Schedule and manage appointments
Prepare estimates, proposals, and recommendations
Provide requested products or services
Communicate project and installation updates
Provide customer service and support
Coordinate with service providers involved in fulfilling requested services
Improve our website, services, and customer experience
Maintain business and customer records
Prevent fraud, misuse, or security incidents
Comply with legal and regulatory requirements
Communicate with you as otherwise permitted by law and according to the communication preferences and consent you provide

3. SMS Messaging and Mobile Information

Next Lvl Home Pro offers optional SMS communications to consumers who affirmatively consent to receive text messages from us.

When you provide your mobile phone number and opt in to SMS communications, we may send messages concerning:

Responses to your inquiry
Discovery calls and consultations
Appointment scheduling
Appointment confirmations and reminders
Estimates and proposals
Project status updates
Installation scheduling and updates
Customer service and support

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Next Lvl Home Pro.

Mobile Information and SMS Consent Protection

We do not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

This restriction applies regardless of other provisions in this Privacy Policy concerning the disclosure or sharing of other categories of personal information.

We may use service providers that assist us in providing our messaging services or operating our business. Such service providers may process information solely as necessary to perform services on our behalf and are not authorized to use SMS consent information for their own marketing or promotional purposes.

For additional information about our SMS program, please review our Terms & Conditions.

4. How We May Disclose Information

We may disclose certain personal information when reasonably necessary to operate our business or provide services requested by you.

This may include disclosure to:

Contractors and installation partners
Product manufacturers or distributors
Financing providers when you request financing options or authorize an application
Scheduling and customer relationship management providers
Website hosting and technology providers
Payment processing providers
Professional advisors
Government agencies or other parties when required by law

Information may also be disclosed when reasonably necessary to:

Fulfill a service you requested
Process a transaction
Coordinate an installation or service appointment
Protect our legal rights
Prevent fraud or security incidents
Comply with applicable laws, regulations, court orders, or legal processes

Notwithstanding the disclosures described above, mobile phone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

5. Financing Providers

If you request information about financing or choose to apply for financing, information necessary to process your request may be provided directly to or collected by a third-party financing provider.

Financing providers maintain their own privacy policies and practices. We encourage you to review their policies before submitting financial or credit information.

Next Lvl Home Pro does not obtain or use SMS consent on behalf of financing providers for their independent marketing purposes.

6. Cookies and Analytics

Our websites may use cookies, pixels, analytics technologies, and similar tools to understand website usage, improve functionality, measure advertising performance, and enhance the customer experience.

These technologies may collect information such as device type, browser information, IP address, referring source, pages visited, and website interactions.

You may be able to control certain cookies through your browser or device settings.

7. Advertising

We may use advertising and analytics services to understand how consumers discover and interact with our websites.

These services may use cookies, pixels, or similar technologies subject to applicable law and the privacy settings available through your browser, device, or the applicable platform.

SMS opt-in information and messaging consent are not provided to advertising platforms, affiliates, or other third parties for their marketing or promotional purposes.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

10. Your Choices

Depending on the circumstances and applicable law, you may request that we update or correct certain personal information.

You may also:

Unsubscribe from marketing emails using the unsubscribe mechanism contained in those emails
Opt out of SMS communications by replying STOP
Request SMS assistance by replying HELP
Adjust certain cookie preferences through your browser or device

Opting out of SMS communications does not prevent us from communicating with you through other methods when permitted by law.

11. Third-Party Websites

Our websites may contain links to websites operated by third parties.

Next Lvl Home Pro is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

12. Children's Privacy

Our websites and services are intended for adults and homeowners and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or services.

The updated Privacy Policy becomes effective when posted on our website. The “Last Updated” date at the top of this page identifies the most recent revision.